Call: +1-305-662-7760 or +(44) 203-617-1094
Chat: Click “Chat with us” to speak to someone right away.
We respond to inquiries promptly during business hours (8 AM-5 PM EST, Monday-Friday).
The water sampling instructions depend on the type of water to be sent for analysis. It is critical to get in touch with the lab before sampling to get the most accurate results for your samples.
NOTE: Beta Analytic is a tracer-free laboratory. Samples that have been artificially enhanced with Carbon-12, Carbon-13, Carbon-14 or any other isotope cannot be accepted for analysis as they may cause damage to the lab’s equipment. Any damages to equipment or loss of equipment time resulting from samples that contain elevated isotope ratios will be the responsibility of the client and will be billed to the client.
COVID-19 Notice: WE ARE OPEN AND OPERATING NORMALLY
Shipping from Europe – Please contact us before sending your samples to a forwarding office.
Please use this label for customs declaration: “Carbon NCM Number 2803.00 – for scientific study – to be destroyed entirely during the analysis – no commercial value.”
Customs and carriage value: 1 USD
Harmonized Tariff Number (HS code) – 280300
A Beta representative will contact you to confirm the safe arrival of your samples and to quote you a delivery date for the results.
Turnaround time – Our quoted turnaround time starts following day of receipt at the Miami laboratory excluding weekends.
Sample Return Policy – Beta Analytic does not return water samples.
IMPORTANT NOTE REGARDING OUR COMMITMENT TO PROMISED DELIVERY AND ASSOCIATED ANALYTICAL COSTS – Analyses are started immediately upon receipt of samples to best ensure we meet our promised delivery. This means that charges are also incurred immediately upon receipt of samples. Change orders are welcome, but please be aware that partial or full charges will apply based on how much work has been completed by the time of the change request.